Questions we get every day.

Use our website to search your travel dates and times to select the vehicle you desire. Book the vehicle and pay with any major credit card. We do not accept debit cards. If you’re using a foreign credit card usually you need to call your issuing bank or credit card customer service to approve the charge before it will successfully process.

Payment for the rental itself is due in full at the time of booking to secure your reservation. If you do not pay in full for the vehicle rental reservation at the time of booking then you are not assigned a vehicle and it is available for anyone else to rent it.

We require documentation of auto insurance that will cover your rental vehicle for comprehensive, collision and liability coverage. The document must show the name of insured drivers, effective dates over your rental period, insurance company name and the policy number. We use a program called Axle to verify insurance coverage and will send you an email with a link to submit your information.

If you do not meet the Insurance requirements you can opt to use our protection coverage options.

Premium Collision Damage Waiver & Liability – $64.99/Day Premium coverage bundle covers up to $35k to the rented vehicle, less $1,000 deductible, third-party liability coverage and medical coverage for you and your family following an accident, as well as coverage for personal belongings. This only covers damage to the rental vehicle when involved in an accident with another vehicle. It will not cover vehicle damage from anything else. A police report must be filed.

Collision Damage Waiver & Liability – $59.99/Day Provides liability insurance, a mandatory legal requirement, and covers up to $35k in damage done to the vehicle less a $1,000 deductible.

Liability Coverage – $37.99/Day Provides liability insurance which is a mandatory legal requirement.

To honor your reservation, all prices are final after booking. We don’t allow further discounts after the rental reservation is made.

Cancel ast least 72 hours before your vehicle rental start time for a refund, less the cancellation fee. Cancellation Fees: Reservations less than $1,000 have $100 Cancellation Fee. Reservations over $1,000 have 13% Cancellation Fee to cover credit card processing fees.

You must pay for the rental using a credit card in your name.
For each driver, we require:

A valid driver’s license
Proof of auto insurance
Full payment for the rental with Credit Card in Primary Driver’s Name
A signed rental agreement

All drivers must be at least 21 years old. Drivers under 25 are subject to a $20/day young driver fee.

We offer newer vehicles, professionally installed lift kits, off-road-approved setups, fast airport access, our own exclusive travel guide, and consistently top-rated customer reviews — with safety and reliability as our top priorities.

Cancel ast least 72 hours before your vehicle rental start time for a refund, less the cancellation fee. Cancellation Fees: Reservations less than $1,000 have $100 Cancellation Fee. Reservations over $1,000 have 13% Cancellation Fee to cover credit card processing fees. *Note: During the holiday/high seasons a one (1) week notice is required to cancel for refund.

The first driver is included. Additional drivers may be added for $5/each plu tax. Maximum limit of four drivers per rental.

All rentals include unlimited miles.

Pickup instructions are provided after booking. Vehicles are conveniently available near the Kona International Airport (KOA) and the Lihue, Kauai Airport (LIH), allowing you to get on the road quickly after arrival. In Kailua Kona on the Big Island opt to use our private airport shuttle for $129 round trip and the driver will track your flight and meet you at baggage claim to assist with luggage. It’s the fastest way to get a rental vehicle from the Airport. Or taxi, Uber and Lyft are also options.

Yes. Early and late pickups can be accommodated with advance notice. We operate year-round.

You may use your personal auto insurance if it extends your coverage to your rental vehicle with the necessary coverage: comprehensive, collision, and liability coverage. Documentation is required. You must confirm your personal auto insurance policies will cover your rental vehicle, they do not all automatically extend coverage to rental vehicles.

Optional protection coverage bundles are available during booking if you prefer not to use your own insurance.

Renters are responsible for all tickets and violations incurred during the rental period. Unpaid fines may result in an additional processing fee.

Lost or damaged keys are the renter’s responsibility and replacement costs will apply.